WINTER Collection

WINTER Collection

Embrace Winter Elegance: Introducing Our Women's Clothing Collection Introduction As the winter...

INFORMATION

SHIPPING POLICY

SHIPPING POLICY
  • Free delivery for orders over Rs 3'999
  • Rs.200 for nationwide delivery in Pakistan
  • Delivery time in Karachi 2 to 3 days Other cities 3 to 8 working days.

 

ORDER CANCELLATION
If you want to cancel your order, you need to inform our customer service before your order has been dispatched.

Return Policy:
Not happy with your purchase?  You can return or exchange within 7 days.

SIZE CHART

REFUND & EXCHANGE

REFUND/EXCHANGE POLICY
Cash refunds are not offered. In case of size issues or damaged product, we offer exchange or the customer will be issued a coupon of same value, which you can use to shop from our store now or in future.

Unfortunately, we cannot accept returns on sale items or gift cards.

You can contact our customer service department by emailing us at makfshn@gmail.com contacting us on Facebook or Instagram, or you can call & whatsup us at +923212602958

EXCHANGE POLICY
We allow all our clients to exchange their purchased articles, given that they have made the purchase in Pakistan.

Any Article purchased can be exchanged within 3 days

Exchange is possible if the article received is damaged or if there are size issues

Exchange allowed only if the article is not used, all tags are intact, packing is in its original condition, and then you are good to go ahead with the exchange.

Articles purchased on sale or discount cannot be exchanged

Cash refunds are not offered, instead you will be issued a coupon of same value, which you can use to buy now or in future.

In order to exchange, you can contact our customer service department by emailing us at makfshn@gmail.com, contacting us on Facebook or Instagram, or you can call & whatsup us at +923212602958. Provide all the required information to us and if all the conditions are met we will provide you the address to ship it to us.

After we have received the article, we will dispatch the new piece.

FAQS

  • What are the Delivery charges?
  • Free shipping over 3,000 all across Pakistan.

  • Is every item eligible for international shipping?
  • All items available on our website are shipped both locally and internationally.

  • What is the delivery time for customize article?
  • 8-10 working days for customize article.

  • What is the delivery time for general article?
  • 3-5 working days for General Article.

  • How do I check the Delivery Status?
  • MAK FASHION's articles are delivered through reputed courier partners. Once dispatched, you will be provided a Tracking ID for your order. You may also check the status of your order with the help of the order ID/tracking ID provided to you at the time of order placement.

  • Do you have article customization?
  • Yes, we have customization in certain articles.

  • Expected delivery time?

  • Within Pakistan: 5-7 working days (Once the order has been confirmed)

    International: 10-21 working days (Once the order has been confirmed)

  • What could be the reasons of delayed delivery of my order?
  • Timely delivery is subject to availability of stocks and payment authorizations. In certain cases, we might request for some form of payment verification or source in order to process the order.

  • How shall I make a Payment?
  • Following are the payment options available for your convenience: Cash On Delivery Credit Card payment (Visa Debit/Credit, Master Debit/Credit).

  • Is it safe to use my credit/debit card to make payments?
  • All payment information on our website is processed on a fully encrypted and secure platform and kept confidential.

  • Is it safe to use my credit/debit card to make payments?
  • Yes, we have secure payment System. All payment information submitted by our customers is encrypted and is kept secure and confidential.

  • Can I make payment in cash?
  • Yes. our Cash on Delivery (COD) service enables you to do that.

  • Do you have a Size Chart?
  • Yes. Size charts are included.

  • Can I cancel my order after Confirmation?
  • At this moment, we do not provide this option. Once an order is confirmed, it goes to the warehouse for dispatch.

  • How do I return an item?
  • MAK FASHION does not offer a return on purchased items. A refund occurs in the unlikely situation where a defective or an incorrect item is received by the customer. A refund will be processed only if the item sent back to MAK FASHION is not damaged by the buyer and has not been used.

  • Refund:
  • Yes, we will refund if the ordered article is not available.

  • Order Cancellation:
  • Customer may cancel the order at any time before the order has been processed. MAK FASHION has the right to cancel orders for reasons such as - item is out of stock, pricing errors, article found as defective in quality control or the credit/debit card payment declined by the issuing financial institution.

CONTACT US

Head Office : PLOT NO-266 SECTOR / i AL MAKHTAR ROAD KASHMIR PLAZA  KARACHI

Tariq Road Outlet : Shop# F-5, First Floor, Dolmen Mall, Tariq Road, Karachi.

WhatsApp +923212602958

Email : makfshn@gmail.com